Tillys Reviews

Pricing great

Every other review I’ve read says negative things about Tillys, but personally, it worked out great for me. I ordered a pair of Vans, and they shipped super quickly. When I opened them, I realized I ordered the wrong size (it wasn’t their mistake; it was mine). So I called them to ask about returns and the customer service was actually really great. I was able to return it super easily and everything worked fine.

I ordered a crop-top from Tilly's (by IVY & Main) and it came in good time and I was very impressed with the color and quality, it fit me perfectly. I'm really happy with my purchase and will definitely be wearing it this summer!

came so fast, best deals, amazing quality! i live in utah and it came in 2 days!!

I've had great luck with Tillys. I've only ordered online, never been to one of their brick and mortar locations. I've found great prices on some Vans and some hoodies. If this had a half star option I'd give em 4.5 only because the filter options, and just some general slowness, on the website is lame. I write this mainly out of surprise at the low rating. I was looking online to see if it was a company I could buy stock in lmao

I went ahead and ordered clothes from here despite these bad reviews and I had no problem whatsoever! I had to pay $15 for fedex smartpost since I live in Hawai’i and was shipping to my PO box. Somehow fedex worked around it and shipped it as a 2-day package, so I literally got it two days after it was shipped. Everything was the right size, nothing was missing!! I don’t know what happened with everyone else but I am completely stoked with Tilly’s and am probably gonna order more stuff online from them. The only thing that tripped me out was the post office signed for it and didnt put it in my PO box until the next day so at first I thought fedex delivered to a wrong address and some rando signed for it. But when I went to check with the post office today the package was in my box!!! So I am super happy and hope that everyone else has as good of an experience as me!! I don’t normally write reviews but everyone’s hating on tillys and I had a really positive experience so wanted to share it.

I regularly purchase items online from Tilly's. Orders arrive promptly. Items are well packaged and in good condition.

Though I've never needed to rely on it, order return forms are included for easy refunds or exchanges.

Great clothes with frequent sales. Orders always come on time. Fun and easy to use website.

I got my sneaker for a great price. Good product just as pictured. Received it 3 days earlier than projected. Excellent service. Shipped via FEDEX. Thanks

I really love the clothes that I can get from this site. I got some super dope pants and shirts and they're comfortable and stylish!

Had a good experience with Tilly’s. Item case in as scheduled and is of good quality.

I would like to give Tilly's props and a retraction of this review. They came through credited my account on on 9/19/19 and I reordered the backpack immediately, however, it is 9/25/19 and is still in transit. Expected delivery on 9/28/19. No biggie. Didn't say they were any faster with delivery. Lol. When I receive the second attempt backpack I will Update. Thank you Tilly's... better late then never!

Ordered backpack on August 26,2019 for niece as a surprise. It's September 15 and today when I was talking to her she had no idea what I was talking about. Called Tilly's customer service they want to do an investigation bc tracking says package delivered. Uh, okay... I'm saying it was not delivered. Yeah, so now almost 2 months into school, I have to order another one. DEFINITELY NOT FROM TILLY'S. ANNNND I have to do a dispute on my credit card and honestly that sucks. But customer service girl was nice doing her job the way she was taught.

I would like to give Tilly's props and a retraction of this review. They came through credited my account on on 9/19/19 and I reordered the backpack immediately, however, it is 9/25/19 and is still in transit. Expected delivery on 9/28/19. No biggie. Didn't say they were any faster with delivery. Lol. When I receive the second attempt backpack I will Update. Thank you Tilly's... better late then never!
Ordered backpack on August 26,2019 for niece as a surprise. It's September 15 and today when I was talking to her she had no idea what I was talking about. Called Tilly's customer service they want to do an investigation bc tracking says package delivered. Uh, okay... I'm saying it was not delivered. Yeah, so now almost 2 months into school, I have to order another one. DEFINITELY NOT FROM TILLY'S. ANNNND I have to do a dispute on my credit card and honestly that sucks. But customer service girl was nice doing her job the way she was taught.